Please make sure the power switch on the back of the mouse is switched to on before using the mouse. Please follow the polarity signs in the battery compartment. Make sure the batteries of the keyboard and mouse are installed correctly. If the test passes, try a BIOS update: Click hereĪnd Feel free to ask any other queries as well,Ĭonsidering, this forum has some of the best people in the world available and ready to you for joining HP Forums.Ĭonsidering, this forum has some of the best people in the world available and ready to help. Plug in the dongle receiver connector into your available USB port on PC. To run the test, click Keyboard, and then click Run once. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. Your Component Tests menu might be different, depending on the components installed on your computer. Turn on the computer and immediately press Esc repeatedly, about once every second. Hold the power button for at least five seconds to turn off the computer. Use the following steps to open the Component Tests menu. Perform a hard reset (Notebooks) : Perform steps from the link: - Examples: LG534UA For Samsung Print products, enter the M/C or Model Code found on the product label. Let's try these steps to resolve the issue: Were there any hardware/software changes made? No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Business PCs, Workstations and Point of Sale SystemsĪs I understand, few keys are not working on the keyboard,.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
Notebook Hardware and Upgrade Questions.
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